Pricing
Pay for the people who run matters. Nobody else.
All prices in AUD. Support staff who send on behalf of a practitioner are free on every plan.
Free
$0
forever
- 2 users
- 10 secure sends a month
- Signed proof of delivery
- Contact management
- Matter threads
Starter
$12
per month, for the organisation
- 50 secure sends a month
- Signed proof of delivery
- Guest links for recipients
- PMS integration (LEAP, Smokeball)
- Matter threads
Professional
$89.95
per user, per month
- Full matter threads — the complete workflow
- Two-way client communication
- 100 one-way sends per user each month
- Fax fallback and inbound fax
- Audit export (PDF)
- Receptionists free, sends attributed
- Priority support
Enterprise
Custom
multi-site and white label
- Everything in Professional
- Unlimited users
- API access
- White label
- Dedicated support and custom SLA
Why per user? Professional is priced on the people whose work it protects — the practitioners running matters. A receptionist sending on a practitioner's behalf costs nothing, and the record still shows exactly who did what. One disputed settlement avoided pays for years of Frankfig.
Fair questions.
What counts as a send?
One secure one-way delivery — a document or details sent to a recipient with proof of receipt. Messages inside a Professional matter thread aren't metered.
Can we try threads before paying?
Yes — start free and ask us to switch on a trial of the full workflow. The founder sets early firms up personally.
What about our data?
Hosted in Australia, encrypted at rest and in transit. Export your complete matter records at any time — they're yours.